Your Comprehensive Guide to FAQs

Discover everything you need to know about Halal Foundry, from our products and ordering process to shipping details and more. If you have a question, you'll likely find the answer here. Can't find what you're looking for? Reach out to our friendly customer service team for personalized assistance.

Frequently asked questions

The Halal Foundry stands as the wholesale division of One Stop Halal (onestophalal.com), a name synonymous with trust in delivering Halal products. Specifically tailored for those seeking to purchase meat in bulk, our services extend to a diverse clientele including restaurants, caterers, religious institutions, and companies hosting events. At Halal Foundry, we embrace the principle of equality, considering every customer with the same level of importance and providing high-quality Halal certified products to meet the unique needs of each.

Halal Foundry produces diverse range of high-quality Halal-certified meat and deli products. Our current offerings include Beef, Chicken, Lamb, Goat, Wagyu Beef, Grass-fed Beef, Veal, and Bison. Committed to meeting the dynamic needs of our customers, we consistently introduce new products to our lineup on a regular basis. From traditional favorites to specialty items, Halal Foundry is dedicated to providing a varied and top-notch selection for our valued clientele.

Certainly! The Halal Foundry holds certification from the Halal Food Standards Alliance of America (HFSAA). This certification is a testament to our unwavering commitment to adhering to the highest Halal standards in our production processes. At Halal Foundry, we go beyond merely providing Zabiha Hand Cut Halal Meat. Taking an extra step to preserve the authenticity of the Halal tradition, we ensure that none of our animals undergo stunning before the slaughter. Our dedication to both certification and the preservation of Halal practices underscores our promise to deliver the finest quality Halal meat to our discerning customers.

Absolutely! At Halal Foundry, our products are available for individual purchase. We believe in inclusivity and do not distinguish among our customers, whether you are an individual buyer, a business, or someone looking to buy in bulk. With us, there's no need to fill out any credit applications, no minimum volume requirement, and no obligation to provide industry references. We operate on the principle of accessibility—if you need it, we've got it. Your convenience and satisfaction are our top priorities.

We ship our products throughout the continental United States, ensuring that our high quality Halal offerings are accessible to a wide range of customers. For those located on the west coast (CA, AZ, NV, OR, WA, UT), we offer the flexibility of choosing from any of our plans—Plan 1 to Plan 4.

However, if you are located outside the west coast, your option is Plan 3 or 4. In Plan 3 or 4, customers have the opportunity to buy a half or full pallet of products. The beauty of Plan 3-4 is that you can tailor the pallet to your preferences by selecting from our diverse range of products. This approach allows us to accommodate customers across the country and provide a convenient and customizable shipping solution.

We understand that our customers have diverse needs, and that's why we offer multiple plans to cater to different requirements.

Plan 1 - 1 Box:

  • Suitable for on-demand buyers.
  • You have the flexibility to pick and choose any meat box.
  • Flat delivery fee of $25.
  • Delivery timeline: 1 to 2 days.
  • Exclusive to west coast customers.

Plan 2 - 2 to 4 Boxes:

  • Ideal for events or caterers with slightly larger requirements.
  • Pick and choose any 2 to 4 boxes.
  • Shipping cost per box drops to $15.
  • Delivery timeline: 1 to 2 days.
  • Exclusive to west coast customers.

Plan 3 - 5 or More Boxes:

  • Tailored for restaurants or large parties.
  • Pick and choose any 5 or more boxes.
  • Shipping cost drops to $0.
  • Delivery timeline: 1 to 2 days.
  • Exclusive to west coast customers.

Plan 4 - Enterprise:

  • Geared towards bulk buyers and enterprises.
  • Requires the purchase of 1 pallet worth of products (up to 50 boxes). Discounted rates offered.
  • Shipping charges calculated at the check out based on geographic location.
  • Delivery timeline: 7 to 10 business days.
  • Available for customers throughout the United States.

These plans are designed to offer flexibility, cost-effectiveness, and a tailored experience based on your unique needs and location.

Yes, it is essential that you are available in person to receive your order. Given the nature of wholesale products and their substantial weight, we are unable to accommodate re-delivery attempts. If, for any reason, you are not available or unreachable during the delivery, your package will be returned to the warehouse. Subsequently, it becomes your responsibility to pick up the order from the warehouse.

Please note that if the products have spoiled or are deemed unfit for consumption due to extended storage, we regret to inform you that we will not be able to offer any refund or entertain return requests. To ensure the quality and freshness of your wholesale order, it is crucial to be present at the time of delivery or promptly retrieve it from the warehouse.

Additionally, we regret to inform you that due to the complexities of delivering wholesale products, we currently do not offer delivery to customers residing in apartment buildings or gated communities. We apologize for any inconvenience this limitation may cause and appreciate your understanding.

We do not extend credit terms to new customers during the initial months of engagement. We believe in building a solid foundation of trust and understanding. However, we value and acknowledge the importance of establishing long-term partnerships. Depending on your payment history and maintaining good standing, we are open to revisiting and potentially offering credit terms to facilitate a mutually beneficial business relationship. Our aim is to provide flexibility and support to our customers as we grow together.

Once your order is processed, you will receive an email with tracking information.

Orders can be changed or canceled within a specific timeframe after placement. Contact our customer service team promptly for assistance.

Yes, we do offer in-store pickup for your convenience. To take advantage of this service, simply place your order online and come to our location for in-store pickup. Our address is 766 Gladys Avenue, Los Angeles, CA 90021. Please note that our in-store pickup hours are from Monday to Friday, 9 am to 6 pm. This option provides a quick and efficient way for you to access our high-quality Halal products at your convenience.

As of now, we do not have a specific cut listed on our website. However, at Halal Foundry, we prioritize customer satisfaction and are always open to meeting your needs. If you have a specific cut or type of meat in mind that is not currently listed, we encourage you to reach out to us via our Contact Us page. We value your feedback and requirements, and in some cases, depending on availability, we may be able to offer you that specific cut.

Your satisfaction is important to us, and we appreciate your proactive approach in sharing your preferences. Whether it's a short term requirement or a long-term preference, we're here to listen and explore how we can best meet your needs. Contact us, and let's work together to provide you with the products you desire.

Our products are carefully packaged to ensure freshness. The shelf life varies by product, and detailed information can be found on the packaging.

Currently, our focus is on meat products. However, we are exploring options for expanding our product range. Stay tuned for updates.

At Halal Foundry, we prioritize hygiene and safety as paramount elements of our operation. All our products undergo meticulous processing within a certified USDA facility. This ensures that each product goes through stringent quality checks, adhering to the highest standards for safe consumption. Our commitment to hygiene and safety is unwavering, reflecting our dedication to delivering not only top-quality Halal products but also ensuring that every product meets the strictest criteria for cleanliness and safe handling.

Yes, you can place the order over the phone as well. You can reach our sales team at (833) 425-2566.

While we prioritize Halal certification, not all our products are organic or hormone-free. For specific product details, including information on organic or hormone-free options, please check the product descriptions.